The BEST bus routes are the safest way to travel in Mumbai. But not the most regular mode of transport sadly. I have waited for more than two hours for the bus to arrive and with no other choice of travel at the spot.
If only the BEST would have a GPS tracking system at every bus stop, then commuters could easily realize when a particular bus would be expected. Preferably access to the monitor should be easy, similar to the railway monitors that are available on railway stations. I have waited for a bus for almost 2 hours........sad but true. And on such occasions there is not even an unoccupied taxi available.
Once, after having waited for almost an hour, in vain, I decided to walk, and then the bus passed by.
If only a GPS would have been installed, the BEST would get more passengers too.
Sometimes, due to morchas or certain religious processions, buses are diverted. The unaware passengers continue to wait and suffer. Technology should be used to reduce the trials of humans and the BEST can do so. The advertiser on a particular bus stop should be made to sponsor the GPS monitor. I sincerely look forward to this upgradation by the BEST.
Another change that I would like to suggest, is that the steel bus shelters are very uncomfortable to sit because the backrest bars are too close to the perpendicular angle of the seating plank. the backrest bars need to be dismantled and welded to the second vertical curved supports. This will enable the passengers to sit comfortably on the seating support. Presently it is not at all easy nor restful to sit on the seating, as the backrest bars are too close for comfort.
Are you ready to revamp your facilities dear BEST??? You will surely increase your revenue.
One more suggestion, is that, the bus stops should be clean. Especially the Mumbai central bus depot. It is your flagship stop. I pass by every morning and evening. At both times, there is a garbage pile around the area. Of course, in the morning I am in a taxi, since the BEST randomly cancels or changes major bus routes. The 64 route was randomly cancelled.......then reinstated, after I had taken the initiative to collect more than a thousand signatures (with phone numbers) and requested the then head, mr Khobargade, and begged and requested certain MLA's to intervene. And then the route was randomly diverted...........so unexpected and unexplained and below the belt.
Please dear BEST, I request you to live up to the acronym you boast about.
If only the BEST would have a GPS tracking system at every bus stop, then commuters could easily realize when a particular bus would be expected. Preferably access to the monitor should be easy, similar to the railway monitors that are available on railway stations. I have waited for a bus for almost 2 hours........sad but true. And on such occasions there is not even an unoccupied taxi available.
Once, after having waited for almost an hour, in vain, I decided to walk, and then the bus passed by.
If only a GPS would have been installed, the BEST would get more passengers too.
Sometimes, due to morchas or certain religious processions, buses are diverted. The unaware passengers continue to wait and suffer. Technology should be used to reduce the trials of humans and the BEST can do so. The advertiser on a particular bus stop should be made to sponsor the GPS monitor. I sincerely look forward to this upgradation by the BEST.
Another change that I would like to suggest, is that the steel bus shelters are very uncomfortable to sit because the backrest bars are too close to the perpendicular angle of the seating plank. the backrest bars need to be dismantled and welded to the second vertical curved supports. This will enable the passengers to sit comfortably on the seating support. Presently it is not at all easy nor restful to sit on the seating, as the backrest bars are too close for comfort.
Are you ready to revamp your facilities dear BEST??? You will surely increase your revenue.
One more suggestion, is that, the bus stops should be clean. Especially the Mumbai central bus depot. It is your flagship stop. I pass by every morning and evening. At both times, there is a garbage pile around the area. Of course, in the morning I am in a taxi, since the BEST randomly cancels or changes major bus routes. The 64 route was randomly cancelled.......then reinstated, after I had taken the initiative to collect more than a thousand signatures (with phone numbers) and requested the then head, mr Khobargade, and begged and requested certain MLA's to intervene. And then the route was randomly diverted...........so unexpected and unexplained and below the belt.
Please dear BEST, I request you to live up to the acronym you boast about.
